The discussion focused on how companies can adapt their strategies to create customer loyalty through personalized services.
You'll dive into the world of AI in different sectors of the customer journey.
Moderated by João Martins, Data Analytics & AI Senior Manager at Noesis, the panel included:
Filomena Pereira, Customer Value Management Senior Manager at Vodafone
Jaime Chaves, Associate SAP Application Lead at EDP
Abel Aguiar, Executive Director and Member of the Board of Directors at Microsoft
Rafael Calero Martínez, Project Manager at Fundae
(Session in Portuguese)
